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Although there has been a dramatic rise of recent phishing scams on the Xbox 360, Microsoft is saying that it is not due to a security breach. 
 
One woman in particular was affected and took action. Her name is Susan Taylor and she lost up to $300 in such an attack.
 
Susan is claiming on her tumbler blog ‘Hacked on Xbox’ that her Xbox Live account was hacked by a person whom she claims illegally purchased a Family Gold Pack under her account then gifted the points to other accounts. Those accounts later sold the points through online sites. Susan has been reimbursed.
 
A spokesperson for Microsoft stated, “Microsoft can confirm that there has been no breach to the security of our Xbox Live service. In recent cases, some Xbox Live members appear to have been victims of malicious scams,”. the statement went on to say, “The online safety of Xbox Live members remains of the utmost importance, which is why we consistently take measures to protect Xbox Live against ever-changing threats. However, we are aware that a handful of customers have experienced problems getting their accounts restored once they’ve reported an issue,” Microsoft concluded with:
 
“We are working directly with those customers to restore their accounts as soon as possible and are reviewing our processes to ensure a positive customer support experience.”
 
SOURCE | KOTAKU